Mr. Snuff Please Consider

21

@MrO: thanks for your understanding. Regarding the SGs in 25g tins, OscarWabbit made the same request some time ago, and in fact was good enough to root through all the product and highlight which ones were missing. They went on my last order a couple of weeks ago, so with any luck those you want will be there with the next delivery.

I think we might be able to deal with the other functionality with a wishlist. I have seen this on other sites where you can add a product to your wishlist then at a future date convert the wishes into realities. As you say, that combined with an email reminder for those items out of stock would pretty much cover it. 

I wonder also if we could set up something to send out an alert if a product is approaching being out of stock? Would that be useful?

Best email is definitely cs either directly or via the contact us form.

Dave

22

A great saleman doesn’t do everything you want them too, but like dave they are respectfull enough to say something about it.

 

23

though any other old timers think man you should have seen how it was years ago. There where more mystery I’ll have to trade with a local to even try that then there are now.

24

@mr.snuff:  Dave, if you can get SG lavender gold in 25g vacuum tins, sign me up!

25

Mr. Snuff- that would be a great way to go if it works out! Lessee, what do I want that you don’t have? It’s a very short list… do they still make the old Dr. Rumney’s in the tins? I think I might of liked the brown label Dr.R.  Are/were the Jaxon’s any good? I think after the new SG’s come in there’s little if anything that I see missing. Although I do have the thirst for the obscure… I guess there could be stuff out there that I don’t know that I need yet   :) 

Thank’s Dave I really appreciate what you do for us snuffy people! 

26

Thanks for pointing out the Notify button to me and the rest of the blind shoppers :D!

That will come in handy

27

Oh, and what’s the deal with the Smith and Son’s products? I’ve heard the Golden Cardinal mentioned briefly in passing, same deal with the Cafe Royale, are they really something special?

28

Note: some(if not all) out of stock items are getting “zeroed out”, and I cannot click them for a back in stock notification. Also curious, will some of the restocks (esp SG’s & Vikings) be back in about the time the Abraxas shows up? Just trying to figure the best time to dial in an order. Thank’s and good day!

29

The idea of a wish list is a good one. That would solve my ordering issues if shopping cart persistence isn’t possible, and it wouldn’t tie up stock on your end, especially if combined with a notify-when-back-in-stock button.

30

Mr.Snuff, problem solved, thank’s!

btw, I like the new eta schedule for out of stocks.

Btw, it would be cool to have a “I love snuff- Mr. Snuff” T Shirt (with a pocket for snuff of course), I’d pay for one… just a thought…

31

The notify option is handy but I would like a “Wish list” So I can keep track of stuff on the site. That would be very handy.

With that said, thanks Mr. Snuff for having such a cool site. Just got my order in and it was a day before I expected it! 

32

Mr Snuff- Sorry to keep bugging you so much, but the discount code banner on your site keeps dissappearing and reappearing. I’m planning on ordering asap so if it’s still valid please let me know.

33

What discount code man? I didnt get a discount code…!

34

There is/was a 10% discount  banner if you scroll down to the borttom of the page, as recently as last night/today.

35

The code, while still available, is MRSNUFF. You can use it once. After that the cart will tell you that you have already used it. So order big!

It doesn’t always pop into the screen for some reason.

36

It was there when I ordered a week ago, except I think I used MRSNUFF10 or something like that. Between that and my rewards, it really can knock a chunk off the bill.

37

Thank’s a bunch guys! I ordered huge! I might be sent to sit in the corner, but 'tis worth it!

38

Hey guys,

that is a pop up banner that is SUPPOSED to be for first time buyers to encourage them to take the plunge. Theoretically it is supposed to relate to your login and work out if you are a mrsnuff newbie or not. I guess it isn’t working perfectly…oh well. I might have to get on to IT to tweak it. I did notice a few familiar names who definitely weren’t newbies but used the code. Mr O…glad the others helped you out; I wasn’t too sure what you meant at first. 

BTW: Don’t apologize for buggin me: you’re not. All feedback/questions/constructive criticism etc is definitely welcome. I have had some of the best ideas from snuffhouse. 

One idea from here which we will implement soon is the wishlist. We have the module ready to go, we just have to test it, install it and hope we don’t down the site!

Wait till you see mrsnuff v4.0. I can’t wait to get that rolled out. Funky new menus that allow much simpler drilling down to whatever you want. 

Also we are testing another idea: let’s say you are looking for McChrystal’s OnG. Right now you have the option of selecting British, McChrystal’s, the size, then the flavor. 4 steps to get to OnG. Well the new way of doing it is to create a parent ‘product’ with a bunch of children. So instead of being faced with having to select a size, you select a flavor and all the sizes are listed as children underneath. From that one page you can put whatever you like in your cart in whatever quantities with one click. It is really cool…at least I think so :slight_smile:

Point is…keep the ideas rolling out. Whatever makes things easier is always good. I am a firm believer that if someone is having difficulties on the site that is our problem (fault) not the user’s. Websites should be easy and intuitive to navigate for anyone…even my mother. When she booked herself four seats on a flight one time, that is the fault of the website designer, not her. Just because she thought that if she shut down her computer and started again her problems would be solved, well…so what? Seems dumb to a digital native, but she’s a digital immigrant, so what do you expect? 

Anyway…you see my philosophy on things. She should have been able to easily see that she had screwed things up and been presented with an option to do something about it before her credit card was charged four times; or even if after, it still should have been easy and intuitive. (have to admit though, it did make me laugh a little. Just the idea of her panicking and switching everything off, even to the extent of unplugging her computer. Like that would achieve anything! But at least she is online buying stuff unlike many of her generation who are convinced it is ‘not safe’. Like it is any ‘safer’ to hand over your card to a sales clerk or phone it in.)

Obviously as the site grows and we offer a wider and wider selection (over 1600 items and growing), it becomes more difficult. But again that is our problem. Hence the reason your input is so valuable. So thanks for any and all comments!

Dave

39

Good to deal with you Dave! The new format sounds good,  that’ll save me some time and effort! Do think about the T shirts though, unless there’s another stupid law about advertisement on clothing…

thank’s

40

Wishlist: hooray!