We had an interesting adventure with my latest shipment of Toque snuff, as Roderick will attest to. I’m like: “Roderick, where’s my snuff?” He’s like: “Dave you should have it by now” A week later: “Roderick, where the heck is my snuff?” He’s like: “What? How come you don’t have it by now” Turns out UPS decided it was too good to give away once they had 1000 tins of the stuff and so it went back and forth across the Irish sea about 6 times before Roderick finally insisted they actually deliver the stuff. It makes for a really interesting tracking page. You have to wonder sometimes how nobody notices. The great news is we now have lots and lots of Toque, including the famous Christmas Pudding. We x-rayed all the Christmas Pudding tins and I was very pleased to notice that this year all the sixpences are in my batch! Ok, I jest, but you never know your luck. Whether or not you get a sixpence, you will for sure get six tins for the price of five if you enter the appropriate code at checkout. You have to add six tins first then the cost of one of them is deducted with the code. It works with 6 x10g tins or 6 x 25g tins, but not a mixture. The code for 10g tins is: TOQUE10 and for 25g tins: TOQUE25 All the best, Dave
@mr.snuff … I’ll have you know that UPS is the Danish way of saying “oops”, and here we find that very fitting to that particular courier. A friend of mine had his new Apple iMac go something along the line of this China -> Germany -> Denmark -> Spain -> Denmark -> Sweden -> CHINA -> Germany -> Denmark -> delivered. The complete delivery record had several more countries listed, but I’ve since forgotten where else it’s been.
Slartie, Dave’s was way worse than that. I swear we’re not making this up! Berwick Upon Tweed, United Kingdom Departs Edinburgh, United Kingdom Arrives Edinburgh, United Kingdom Departs Tamworth, United Kingdom Arrives Tamworth, United Kingdom Departs Dublin, Ireland Arrives Dublin, Ireland Departs Tamworth, United Kingdom Arrives Tamworth, United Kingdom Departs Dublin, Ireland Arrives Dublin, Ireland Departs Tamworth, United Kingdom Arrives Tamworth, United Kingdom Departs Dublin, Ireland Arrives Dublin, Ireland Departs Tamworth, United Kingdom Arrives Tamworth, United Kingdom Departs Dublin, Ireland Arrives Dublin, Ireland Departs Newtownabbey, United Kingdom (Northern Ireland) Finally arrives
funny that newtownabbey is where i am from ( well the next little town over )… i thought mr snuffs warehouse was in scotland ?
Wait what ? Dave , where do you ship from nowadays ? I’ve been off the forum for over a year now so I’ve missed quite a few things happening it seems. Edit: mrsnuff.com sais Scotland so I’m quite delighted to say I’ll be ordering some American snuffs soon , I’ve been putting it off for quite a while now because it was a nuisance to deal with customs at home.
we shifted to a bigger facility over in N Ireland. We outgrew the little place in Scotland. All teh usual teething problems to endure yet again, but these guys are great; really a “can do” organization.
Perhaps since you finally got the Toque order the Dholakia order will be next!
Fair enough to have your facility in Ireland!
any news on the 5 photo? Or have they taken money and scarpered?
@bish777: it appears they have stolen my money. No response at all to my last 10 emails; not even excuses. Feel free to email them and harass them to send our snuff! www.snuffindia.com Dave
That’s quite unfortunate. I hope you’re just experiencing one of my typical dealings with India’s postal service. Sometimes I swear they send packages on sloth-back couriers.
@mr.snuff just sent an email haranguing them to deliver!
It must be one hell of a job, involving a huge number of people to work for the Indian or Chinese post office. I mean handling the post of over 2 BILLION people combined, no wonder things take so long to get anywhere. Stefan
And their telephones are busy! 
@SnuffHead: So that’s where Dell put their customer service office!
LOL! and a lot of Banks and ISP tech. support!
Absolutely. I’ve just changed over to a new phone and all Vodafone’s staff are in India. You get a bloke with the strongest Indian accent ever calling himself Gordon, trying to arrange a contract. I asked to speak to somebody I could understand but even they were bloody impossible, and his name was “James”. Yeah right. Good news though eventually I did get a new deal. Orange, the network who I am changing from, was staffed by English folk. They were Geordie though and nearly as impossible to understand as Gordon. Stefan
I know some of the orange staff from the tyneside site. I worked for orange in bristol until they binned everyone there (because they didn’t want to renew the lease)