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Problem Ordering from Mr. Snuff?

F

So I am trying to order from Mr. Snuff.  The items are trying to order are definitely in stock.  For instance, FUBAR Boss shows “97” in stock but when I go to place my order, it says that “products marked with *** do not exist in the desired quantity in our stock…” 

Has anyone experienced this before? 

W

That means you are attempting to order more of an item than they have in stock. For example they have two Fubar Bosses and you are trying to order three.

F

That would be true, except they have 97 Fubar Boss and I’m simply trying to order 1.

F

In fact, it tells me I can’t buy (1) Snuff Store Black Magic but if I change my quantity to (5) I can.  I was really just curious if anyone else has experienced this and if there is a workaround.

S

Yes, same problem here… half of the content of my shoppingbasket is out of stock. When I look for the products they should still be available.

F

It’s just strange because some of them show that there are 40+ in stock and it will not let me purchase.  

There are some items that it won’t let me purchase 1 but it lets me purchase 5.  

F

Ended up ordering stuff I didn’t want and could not get the stuff I did want.  Oh well! 

F

I just had this same issue today. @Amanda

A

Hey Guys,

Thanks for this heads up and for explaining the issue in brief. I have escalated this issue to my tech team, hoping that they will give us a fix soon.

Fingers crossed. xx

With Regards,
Amanda
Customer Relations

S

Hi all

Sorry for the muck-up. Thought I fixed one problem but created another. All is fixed now, I believe.

Please let me know if there are any problems.

Cheers

Pat

S

@Amanda @snuffles Thanks a lot! Everything seems to be back to normal again!

F

I wish I had waited to put in my recent orders. Haha. Thanks for the fix @Amanda and @snuffles. I went ahead and put in an additional order, too!

A

@SvH & @Feernot Thanks for the confirmation!


With Regards,

Amanda
Customer Relations