Samuel Gawith use state-of-the-art humidity controls to ensure that moisture levels are exact for that snuff. As part of Quality Control stringent moisture tests are carried out on snuffs to ensure perfection. (I have a picture of a technician in lab coat testing a sample for moisture.) Now try this experiment with Samuel Gawith plastic: 1. Take empty box and fill with water. 2. Shake box and observe water loss 3. Hold box over sink with slider facing down. 4. Squeeze box and observe the following: a - water pouring out from slider under pressure b - air pouring in when pressure released The box is barely suitable enough to keep snuff good for a day - let alone months. Phone or e-mail to complain. http://www.samuelgawith.co.uk/default.asp?PageId=5
Philip, you dare challenge a White Coat!!LOL,haha
You got it all wrong. The Samuel Gawith box is a state of the art dust-making device, meticulously perfected by a crack team made up of the finest scientific minds Kendal has to offer. I believe they won a Nobel Prize for this achievement.
I think the biggest problem is that SG won’t want to get rid of the packaging machine in a hurry. When I was last at the factory a couple of years ago it was new and I was given the impression that it was rather expensive. I’m sure they’ll want their money’s worth out of it. I must say, at that time I was impressed. Just a shame that experience of those tap boxes has shown me that I was very wrong in my initial assessment.
@ermtony: I remember you saying that you confirmed with Samuel Gawith that they made around half a dozen of the snuffs in the G. Smith and Sons range. Now a few years back, Smith’s began using the vacuum sealed cans for their 25g tins. As we know, they’ve now started stocking 25g in plastic pots - at least the Gawith Hoggarth produced ones. So Samuel Gawith must continue to have either a vacuum sealing machine for 25g tins, or a plastic pot filling machine (or possibly both) for the supply of snuff to Smith’s. Neither of these machines can have been particularly cheap to purchase either. So the real mystery isn’t so much why they’ve switched the 10g production line to these hideously useless plastic dispensers, but whey they don’t sell/promote their own snuff in 25g containers of some sort. I do buy a few Samuel Gawith in bulk but, like many others on here I suspect, I would be buying several more sorts if they were available in smaller amounts in decent packaging.
When a working class man in the North, where SG is, goes to the newsagent he buys a plastic box of snuff for the day, usually one of the blue Wilson’s. Maybe since that is where they are located, that is how they think to compete.
@Nachman - makes sense!
I was just thinking the other day-a moment to be treasured, for sure- that when there was a snuff selling effort in the late nineties, I got my first S.Gawith snuffs in the little plastic tubs. They weren’t perfect, I don’t recall that they had a liner in the lid, but the sliders are just silly. PhilipS, I will send off a kind suggestion from a concerned customer, good idea. No matter what money is invested, the money lost by people sampling bad snuff is surely bound to be more expensive?
Thanks Alycon. Apparently you will be only the second person on earth to have ever complained about the plastic samplers. I received a reply from Samuel Gawith today stating that : “We are pleased to inform you that you are the very first to complain about the new packing…world wide.”
“So Samuel Gawith must continue to have either a vacuum sealing machine for 25g tins, or a plastic pot filling machine (or possibly both) for the supply of snuff to Smith’s. Neither of these machines can have been particularly cheap to purchase either. So the real mystery isn’t so much why they’ve switched the 10g production line to these hideously useless plastic dispensers, but whey they don’t sell/promote their own snuff in 25g containers of some sort.” @BradMajors - SG do indeed have a vacuum sealing machine for 25gr tins and the line, I’m told, has never been discontinued. I’ve written to SG again asking from where they may be purchased as I haven’t seen them anywhere for ages. “I do buy a few Samuel Gawith in bulk but, like many others on here I suspect, I would be buying several more sorts if they were available in smaller amounts in decent packaging.” The 25gr vacuum sealed tin would be a revelation to those who have never had the chance to appreciate real Samuel Gawith snuff.
I can’t believe that you were the first to complain about the containers. I used to love them, but now know that they are garbage.
"I used to love them, but now know that they are garbage. " @csstokes4 - Tell that to Bob Gregory at the following address and yours will be the third complaint in history. enquiries@samuelgawith.co.uk
Email sent.
EMAIL SENT ALSO
my complaint is one that goes unheard only because there are entire lines of snuff that I simply won’t even bother trying so long as they are only available for me to purchase in those annoying little tap boxes. If that’s the kind of ‘complaint free’ they’re happy with, so be it.
I remember years ago only being able to get really old snuff. I thought that was the way snuff was supposed to be. So if you’ve neer had others how could you know.
PhilipS, I did send in my email to Gawith’s, a very pleasant and supportive one it was, too. No reply. On behalf of all here, I did invite them to drop on by the forum: I think that would be neat. But that reply they sent you “we are pleased …etc.” sticks in my craw. A simple thank-you would have been more to the point. Perhaps, as is often the case, I’m not getting “it”. I’ll post further should I receive a reply. Now to roll up my shirtsleeves and write a letter to Obama…
I think that’s a terrible response from SG. Might as well have emailed you saying “no, you’re wrong”…!