Hi,

Just a quick update on the progress we are making re-pricing our inventory of products. We have now got the new prices for all GN products across all websites and Wilson’s products, which includes Sharrow, Fribourg and Treyer, Singleton’s, Dr Rumney’s, Hedges, J&H Wilsons, Viking and others.

The new Wilson’s prices are only available on the mrsnuff.com at present but will be rolled out to all the sites as soon as possible.

I have updated price lists for McChrystals, Sir Walter Scott, Gawith Hoggarth, Bernards Shnupftabak (last update from them as they go out of business in May). As soon as I have them updated on the website I will let you know.

We have made a start! In nearly all cases the prices came down so that is great news. The process is continuing as we reprice and restock like mad. It is a big task but worth it -thanks for your patience

Seems like you’ve biffed it mate . You’ve got Wilsons listed for less than it’s British rrp . That feels overly generous .

Can you let me know if this is a specific product or do you mean in general?

Also, is this the USD price on MrSnuff?

Thanks

All of the Wilsons etc are slightly below list price …in dollars on Mrsnuff.com . Just letting you know .

@Pikey

Thanks for the heads up, I really appreciate you being on the ball and I did have to go wrap my head around it again just to check.

The good news is that the USD prices are correct.

The reason is that, by happy coincidence, the GBP RRP includes VAT @ 20% and the exchange rate is USD 1.0 = GBP 1.2

This means I can just use GBP RRP as the USD price and the US customers get the correct price without VAT (lucky them).

It also works the other way. If the cost price is originally in USD then I can use that figure directly as the GBP price, and I will have automatically added the 20% VAT.

The FX fluctuates but on average the difference is about 20%, and it means I can have one price currency-independent list to rule them all.

Seems a bit mad though, and I always doubt myself. I had to go through the calculation again to reassure myself I wasn’t mucking it all up. Maybe I am though - what do you think?

Honestly , I think you’ll struggle to make money at those prices . Where’s your buck on the deal ? Mr Snuff has always charged a healthy markup on Euro imports .

Take as an example Poschl Gawith Silver . It’s a popular German domestic product retailing at a couple of euro . Currently it costs £6.91 at Mr Snuff UK …which I think we can both agree is a little rich .

If you were to drop Poschl to domestic rrp (as you did with theSharrow snuffs) , I bet it would sell out in no time at all . You wouldn’t be able to keep up with demand after a while . You are basically one of the only places in the world to buy it outside Germany . Same same for your British snuffs. I can buy Sharrow by the ton but most your customers can only get it from you .

What a fair price for Gawith Silver delivered to your home ? £4-5 ? What a fair price for a £3 tin of Sharrow snuff delivered to your home in the US $5 ? $6 ?

$3.60 seems too low to me .

(post deleted by author)

Will any of the 6photo snuff prices be reduced ie 100g tubs?

@115

We are working our way through all our suppliers one at a time and recalculating the product prices based on their latest price lists, so I expect there will probably be a price reduction for 6photo products as well.

That’s good to hear as I wanted to get some more of what I liked but the price of the 100g tubs was off putting compared to the more reputable brands ie WoS F&T and so on. So hearing everything is going to be amended is outstanding I might be more inclined to purchase more Indian snuffs to try and find others I like. I would of thought all these 3rd world snuffs would be cheaper as they have no where near as much regulations to follow.

While I’m thinking about it. Do you audit/test any of these products as they come in for metals?

If a business don’t worry it won’t last long. Be greatful they are willing to change. As a business you need to adapt because if you don’t it will catch up with you very fast and you might be left with a dead business and lots of stock.

I for one am greatful the prices are been fixed as a lot of it’s madness but it’s all been looked at and fixed by the team. So hopefully I can spread my orders across the sites that I commend. 1) Offer fair prices. 2) cares about their customer’s. 3) Has a good various range of the products I like. 4) Free postage offers
At the moments for me we have 2 & 3 but when the team are done it will be all three for me. If we get a free shipping offer then thats a bonus but no biggy if we don’t.

I was replying to the guy that was complaining about the prices being too low, which is odd if you ask me.
I agree with everything you are saying though.

No we don’t test the products ourselves but we do have a direct line to the manufacturers (we are all on Slack) and we have collaborated with them to ensure quality control.

The metal issue you are referring to was dealt with quite robustly. The manufacturer (JNF) was very responsive, they worked out where the problem was (a worn grinder head) and fixed it.

We did pull the affected product and tested that and, luckily, it was all OK.

It’s obviously not good that the problem was detected by customers but I think JNF got a fright and are now more cautious.

Ultimately I think this was a good example of how production problems should be resolved. The signal came from customers and was quickly passed up the chain to the manufacturer. I don’t think it points to any systemic issues with Indian snuffs.

@Jonny Have you any idea as to when the UK site is going to get the prices updated. As I could do with ordering asap and was going to do it here once the prices are corrected as was looking to trying a few bits. But I’m thinking I might just after order some bits I can find from another site and just grab the other things that only you have once the UK site is done.

We have done Wilsons (still needs a little work to maje sure we have all the products available), Sir Walter Scott and tomorrow will see all the Gawith Hogarth prices updated.

What manufacturer are you most looking for and we can do that one next.

Mainly 6photo of the UK site. Will check those Sir Walter Scott Not tried any of their stuff yet

I have requested their latest price list and we will see about getting 6photo expedited.

That would be great that. Even better if it can be done tomorrow some time so I can order. Thanks @Jonny

They have their prices on their website mg madras 100g 125Rupes/£1.19 not gone over them all

Gawith Hoggarth prices have been updated for USD & GBP sites.

Sir Walter Scott prices have been refreshed including a brand new product Carse O’ Gowrie. The name of the snuff is actually a place name which is close to my heart because that is where I grew up (Cupar, Fife, Scotland). Its where where the world’s best raspberries are grown so this is a raspberry flavoured snuff.

Hopefully we will put out a new marketing email soon to push the new products.

Hey Jonny, I’ve been utilizing Mr. Snuff for the last few months and I’ve been pleased with the service you have provided. I just wanted to check to see if you would be re-upping on the Bernard products that are currently sold out? I want to have one last hurrah trying as many of their products I can before they end production next month.

Happy to see that I started buying from you guys as you’ve taken over management. So far I’ve had nothing but positive experiences from purchasing snuff with you guys. I’m grateful for the opportunity to continue as one of your patrons.

Hi @SalsaFuego

It’s such a shame that Bernards are closing. Like you we wanted a last chance to stock all there products so we put in a final large order that should see all the products back in stock, at least for a short while

Hopefully they will arrive soon.

There was a secret possible plan that was mentioned in the office, that we arrange to clone the top selling Bernard’s snuffs. This is just an idea, not sure of the legality, but it might be a way of keeping the brand alive?

Hi @Jonny ,

I’d certainly buy a ‘replica’ Bernard schmalzer.

When will Dragon Madras be back in stock?

@Mikels

They are on order:

• 100 * Dragon Madras 100g
• 200 * Dragon Madras 6g

The purchase order went to the Janta Naswar factory on the 2nd February - so its been a while.

By coincidence we chased this just a few days ago and the reply from the manufacturer was:

The order is already in process, due to less labour as it is farming season in our state your order is taking time. We are doing it as fast as we can do.

So hopefully it will be here soon, but realistically it will probably be a few weeks at least.

You can buy it directly from Wilson’s of Sharrow for £3.60 same with Viking, Singletons, Jaxon. I agree it would be great though if you could get everything from Mr Snuff at the proper price.

Cloning them would be a great idea! Go for it!
Do you know when the prices will be sorted for the UK Mr Snuff site? It’s still £9.23 for Viking

Here is the latest Mr Snuff pricing news:

McChrystal’s and Wilsons prices were all updated across the sites today. Some of the price reductions are really quite interesting and we hope you will take advantage of them to buy loads more than usual

Talking of Wilsons, we have today received the first of two big orders. This one gets many of the favourites back in stock but, more strategically, I have taken a punt and restocked most of the large containers, 250g and 500g across the board. It will take a day or two to get them all booked in but they have arrived.

They said I was mad, but these big tubs were so overpriced that who knows what the real demand is. Anyway I decided to buy them and radically reduce the price. Will you lot buy them and prove me right? Only time will tell.

Paul Gotard prices are next, and then onto the Indian snuffs. Its a revolution in pricing, or perhaps a return to sanity. You be the judge.

If the prices are in line with other sites and shops I’ll definitely use Mr Snuff more.

@Jonny I do not know if Dave ever looked into, or tried, to establish a relationship with the gentleman who is responsible for the fairly new (2019) line of higher end Brazilian European style snuffs, Rapé Império do Brasil, but I can imagine they could be brisk sellers on Mr. Snuff: https://www.rapeimperiodobrasil.com.br/.

They are extremely hard to acquire outside of Brazil itself, and I know that there are many in the snuff enthusiast community who would fall over themselves to get their fingers on them. I for one would buy several of every single tin offered if you stocked them.

Perhaps something to look into?

Good golly. The Pondo Libra has fallen. Only 20% over the USD. May god have mercy on you at the petrol station.

@Demigros

Thanks for the heads up. Given how many traditional manufacturers are going to the wall due to track & trace, we are definitely on the lookout for new suppliers. I will get in touch and see if its possible to export the products for sale.

@Jonny When do you think the whole uk site will have all the prices corrected. It’s taken that long I have had to ordered loads from various sites.

The Paul Gotard prices should be up today or tomorrow, which will make suppliers updated so far:

• GN Tobacco
• Wilsons
• Sir Walter Scott
• McCrystal’s
• Gawith Hoggarth
• Paul Gotard

This applies to all the sites, including mrsnuff.co.uk.

Did you have any supplier you are looking for in particular?

@Jonny
I was waiting to see what is happening with 6photo prices. Because if they come down a bit I was going to get some I like and a couple to try. But the prices are quite off putting when compared to the superior manufactured products. Hence why I have bought quite a lot of WoS, F&T, Viking, McChrystals. I would expect these to commend higher prices as they have stricter regulations to adhere too.

@115

Good news, today we started working on the 6photo prices. They should be up by next week sometime.

Thanks for the feedback. It helped us to prioritise the work.

@Jonny Thanks for keeping us informed and for all your efforts.

Is the Bernard that’s currently in stock the last of it? I’m wondering if I should hold out for Gekachelter Virginie or go ahead and place my order. I don’t want to miss out on the others in the meantime, especially if it’s not going to appear…

Also, was the rumour that Poschl might take over Bernards unfounded? It seems like they could easily manage, and would want to save this historic 300-year-old institution.

Thanks!

No, we have put in one large final order that should keep us going for some time after they close down. But once that is gone, then it will all be gone.

The rumour I heard was that Bernard’s turned down the offer from Poschl but who knows if that is true. I also heard that a big Swedish tobacco outfit were mulling a bid.

One thing I can say is that here at Mr Snuff we have initiated Project Lazarus to investigate the viability of cloning the best sellers from the various manufacturers that are going to the wall due to the impeding Track & Trace. That sounds like a fun project and maybe we can do something to keep their spirit alive.

Do you think there might be a chance of active cooperation with any of the German manufacturers?

Unreal!!! I just put in a larger than usual order of Bernard’s to Mr Snuff when I heard that they might not be around anymore. Why is this happening? Also any news on when Back in Black will be back in stock? Thanks.

@Jonny

Thanks, that’s at least some good news. I will hold off my order then. Good to know I don’t have to live out the rest of my days deprived of Gekachelter Virginie!

Any rough idea when it might come in?

Also, will the order include Alt Offenbacher Kostlich or was that already discontinued anyway?

The 6Photo prices have now been updated

In general the prices went down across the board but the biggest effect was with the larger sizes, 100g and above, with prices radically falling for many of the larger tubs; for example, 6Photo Gold Rush 200g is now a healthy $11.52 whereas before it was over $19.

Fixing these pricing anomalies shows why we are going through this full review of product prices. No doubt somebody made a decision ages ago and set the price high for some reason - and then just forgot to reduce it again. The result was low sales (not surprising) and then almost the decision to stop selling these tubs because nobody wanted them. Now we have the prices smoothed out we can better understand the true market demand and take things from there.

In other related news: the 6Photo manufacturer, Lachhman Das Amar Nath, have sent their latest order, and its a big one. It should be arriving in the Isle of Man this week some time. This should fully restock the 6Photo brands.

I wouldn’t hold off making any purchases just yet

Project Lazarus is still a baby-idea and no where near reality. It will involve getting a manufacturer on board and also we will need to make sure we are not infringing any intellectual property rights. That said, I like your enthusiasm and I do like the idea. We will make sure we hold back samples of the best sellers so that when, or if, we can clear the way to do it properly, we will still have the real thing to clone.

@Jonny Sorry, I was referring to where you wrote “we have put in one large final order that should keep us going for some time after they close down.” Is that still the case? Toque’s forum says Bernard closed sooner than they expected and that they won’t be getting any more.

I noticed MrSnuff is selling out of a few already. So has the situation with a last order changed?

@Chico There certainly are still Bernard snuffs available on Mr Snuff UK - I ordered a batch yesterday. Given the demand for them and no new supply I’d expect them to sell out pretty quickly though.

@Jonny
Great stuff will have a look at a few bits to order payday friday than. Will any of the Poschl prices be looked at as some of these prices are crazy high too if they are I might get some more bits from them as well. A part from that I think you are doing a grand job on fixing things. Hopefully this will help stock shift more quickly and always be pretty fresh.

Any idea as to when all the McChrystals will be restocked and all the Willson of Sharrows snuffs from their main site. Viking, WoS, F&T an so on. One I recall not seeing F&T Santo Domino cracking snuff.

@115

Good news: a monster McChrystals order is due in tomorrow, weather and ferries permitting

@Chico

See my reply here for an update on the Bernard’s order

Good. Anything happening with the poschl prices?

We have repriced many of our Poschl products already. A subset of German market products remain to be completed. Can you tell me which products you think are overpriced and I will take a look.

Well quite a few of the products from poschl on the UK site are extremely higher than I found looking around online than say toque or a few other sites. That I could find the same products so expected these may come down a good bit. I just look around a lot so notice when a price is quite high compared to other sites. The Redbull I have seen as low as £1.50 per 7g tap. I understand you have to make a profit but some of the markup’s are just going to push people to others sites. Been fairly new to snuff I have not ordered much here as I do search around. That been said the work done so far is swaying me to purchasing more now from the UK site. The prices are getting much better it’s just a few things I clock now while looking for changes.

@115 I compared prices for the UK Mr. Snuff site compared to Toque and Red Bull was £2.99 at Mr. Snuff and £2.49 for Toque.

Under U.S. site they are both the same price, $2.99

I just look everywhere lol that was just one site to compare.

@115 yeah I usually just buy from the two lol

I have a big order in my cart right now. Just waiting on the Back In Black and other SNUV snuffs to be back in stock before purchasing. I don’t care if the prices increase, I just want the product. Hopefully it arrives soon.

@cjm

Yeah, they still have quite a few, but Gekachelter Virginie is sold out. Was hoping not to have to do two orders, given shipping costs to the US.strong text

@Jonny

RE: Poschl prices – I can’t say if it’s overpriced because Toque doesn’t have it in stock, but is $6.50 Andechs Spezial priced accurately?

It is, @Chico. All Pöschl snuffs are exorbitantly overpriced.

They fall into two groups. Products placed on the UK market - Red Bull 7 g, Ozona Snuffy Weiss 6 g, Gawith Original 10 g, Gletscherprise 10 g (dispenser), Löwenprise 10 g (dispenser), Ozona C-type 5 g, Ozona O-type 5 g, Ozona S-type 5 g, Ozona R-type 5 g, Ozona President 7 g. They are distributed by Gawith Hoggarth and can be procured at fairly low price in the UK. I haven’t bothered to find out actual wholesale prices, but retail pricing is a fair teller (for example, mysmokingshop.co.uk - Poschl's Snuff).

So, technically speaking, resellers can procure these products from official distributor (GH) cheaply and have a nice room for a sane markup. They don’t have to import them. No hassle, domestic logistics.

All other Pöschl products fall into second group. They are not placed on British market and has to be imported from Germany-based vendors at retail price. MInd you, snuff is more expensive in Germany, and logistics (importing) also adds to the price. So, no one should expect UK (IoM including) vendors to sell second group Pöschl products for the price similar to that of German (for instance, tabakguru.de - https://www.tabakguru.de/tabak/schnupftabak/?order=name-asc&p=3). As far as I understand, they are procured via intermediary, not directly from the manufacturer. And, noteworthy, they are not even intended to be sold outside Germany (ever wondered why an assortment of Pöschl snuffs is that limited?), so Toque and Mr Snuff is doing sniffing folk a nice favour, making them available.

That said, current pricing doesn’t make sense, at all, and should be re(-re-)vised. It is, I dare say, insulting even.

The Poschl situation is complex for exactly the reasons @volunge states. One extra wrinkle is that even for the Gawith products, Poschl restricts the supply to the UK so we can never order enough and we are always concerned about running out.

In fact, I have just taken a look at our revised Poschl price list and noticed that Red Bull was excluded. We didn’t lower the price in this case because the last thing we want, bizarrely, is to further stimulate demand for this product - it just means we run out faster. If we could source more then we would definitely drop the price. That was the thinking anyway, but I will have some conversations and make sure this is still the correct decision.

The other German Poschl products need to be looked at though. They will be more expensive because of the additional costs involved but I will see what we can do.

I noticed this as well depending on your web browsers the prices are different.
Left is Microsoft Edge, Right is DuckDuckGo…
This is a screenshot taken today. Anyhow I do hope something is done with these Poschl prices.

Screenshot 2024-05-08 1257571868×993 299 KB

NTSU - £3.50? @Jonny

Last time I procured some from your store it cost below £2. That was a good while ago, to be frank, but still.

South African snuff at the UK-based retailer: https://southafricanshop.co.uk/product/snuff

Book marked Wanted to try the yellow and black so might have to get some strips

@115

It looks like Edge is showing you an old, cached version of the site.

Hard refresh the page (ctrl + click refresh button) or open it up in its incognito mode (InPrivate) to check.

NTSU is Wesley’s and that is one of the smaller manufacturers we haven’t got to yet. We do have their latest price list though so it will get done in the next week I would think.

In private the prices are the same as the left photo. On DuckDuckGo they are still the higher prices even after refreshing both browser’s

Sorry, I got it the wrong way round, it is DuckDuckGo that is still serving a cached version. Try hitting DDG’s ‘Burn’ button to reset the cache and let me know if that works for you.

Tried that no change. I will just use edge with the site.

@Jonny Any news on what other products are going to have the prices looked at. Thank you for sorting the 6Photo prices out I managed to grab some bits from them before you sold out.

Hi @115

The following manufacturers / suppliers that have all had their prices revised:

There are a lot brands within that list

Dholakia are being done today so should be ready soon. Empire Overseas is next and this will include White Elephant and Himtage.

Once they are done @Kay and I will conduct a final review of all the products individually to pick up any mistakes, or any we have missed out, then we will be done with the first phase of the new pricing strategy

Great stuff will give Dholakia a look at soon then.

will this be stocked and if so at what price?
Dholakia Swiss Chocolate 250g

Previously I’ve only placed a couple of orders with Mr Snuff for Indian snuff, but in general had felt pricing was quite off-putting and subsequently found myself leaving the site before getting as far as checking out whatever had been placed in the basket.

Having followed this thread, and the other about reorganisation of the company, I’d been gearing up to place an order. The idea of being able to restock everything in one place appeals greatly and with Wilson’s/F&T prices now broadly in line with those offered directly from Sharrow Mills, it appeared as though it would be possible to buy all my snuff from one supplier.

Unfortunately a couple of issues put the brakes on that idea. The first is the apparent oversight in revising prices of the Samuel Gawith range. Currently I buy several cans at a time of two snuffs from this range and pay £2.75 per can from Smoke King - while I might be able to justify paying a bit more, I’m not prepared to pay more than twice as much, but do believe this to be an error which no one has highlighted. The other issue is more puzzling and I can think of no explanation for it… when I move from basket to checkout I see an increase of 10% on the price of all items in that basket. I do recall something similar happening with previous orders, but assumed it was VAT and didn’t bother to check the actual increase.

Kay responded quickly to my email and suggested the issue was down to default country for shipping, but I’d been signed in at the time and address was correctly pre-filled as UK. Subsequent to this I looked again and found the address defaulted to Isle of Man when I was signed out and prices remained as advertised at the checkout stage. When country was changed to UK they increased by 10% and this was again the case when I signed in. Individual product pages state that prices include tax and, regardless, the rate of VAT is the same in IOM as it is in the UK. I’m perplexed by this anomaly and wonder if anyone can shine some light on the issue?

Edit: The situation has changed slightly in that I now see the higher prices on all pages when signed in, but the lower prices when signed out - this was not previously the case. I’ve followed advice posted on this forum and deleted all associated tracking cookies to ensure prices are all correct, per recent revisions. For purposes of clarity, all browsing has taken place on the UK site and not .com

I note that Samuel Gawith prices have changed in the days since I last checked, so that query has resolved itself.

Hi @nisam

Thanks for letting us know about the problems you have been having, and sorry for hassle.

My first thoughts are this sounds like a cache related problem. We updated the Samuel Gawith prices a few weeks ago, so the fact you were not seeing that until you deleted your cookies suggest that was the cause. Its frustrating. Hopefully you are seeing all the new prices now.

The 10% discount we appear to be giving to Isle of Man residents is a mystery. Its not intentional so we are looking into now. We only have local pickup (from the warehouse) for Isle of Man orders so its probably related to that.

FYI - We are currently testing a new Shopify theme, and hope roll it out this month. We will make sure we don’t carry forward these problems.

Thanks for getting back to me, Jonny.

I’ve consistently cleared my browser cache, but only of tracking cookies specifically related to Mr. Snuff. Complete cleanse of browser cache is problematic, so there may be other related cookies remaining that I’m unaware of.

I’d viewed the discrepancy as a 10% increase, as one naturally would, so hadn’t considered that it might have been an unintentional discount offered to IoM residents. Perhaps setting the default shipping to UK would prevent others arriving at the same conclusion? Obviously IoM residents would be happy to see a 10% discount, whereas the much larger UK population could be put off by an apparent price increase as I was.

It has been great to see some effort put into the site and prices being set an a sensible level. In the recent past there was no prospect of my buying anything available elsewhere in the UK, whereas now I’d be more likely to add some British snuff to future orders of more exotic products.

I am just thinking out loud here, but I think the problem lies with Shopify and not with your local browser cache. They will have some upstream cache, probably AWS Cloudfront or similar, that is holding out-of-date versions, I have heard rumours to that effect and other customers have mentioned a similar problem. Some see the latest version, some see a previous version, it appears to depend on the location. Eventually, everyone gets the latest version.

You can test this if you have an interest: open up an incognito, or private browsing, tab. This will open the page with no cached assets, or cookies. If you see the fresh prices then the problem is with Shopify not telling your specific browser to update your local cache. If you still see the old prices then the problem is Shopify not telling their intermediate cache to update.

Regardless, it is a caching problem because the source of truth is the latest Shopify version which does indeed have the latest prices.

It is very frustrating. There is nothing worse than having to ask customers to refresh their cache, its such a customer service cliché.

As for the 10%, its no wonder you saw it as an increase. We will fix this, and thank you for pointing it out. Please contact Kay again and she will give you a 10% discount code so you get the product at the price you first saw.

And finally, thank you for your kind words regarding our pricing. I believe very strongly that our prices should be fair and consistent, and whilst we have updated the majority of our products, we are not finished yet. Next week, Kay and I are conducting a final, grand review of all the products to make sure nothing slips through without being considered. Once that is done, we will be able to move forward from a sound base and reconsider pricing based on customer feedback and competitor analysis.