Has anyone had an order not show up at all from Mr.Snuff and if so, what’s the best way to sort this out. I’ve never had an order not show up but I guess it’s bound to happen sooner or later. I’m in Canada and am jonsing for some snuff. I’m pretty sure it’s not trapped at customs because even when I have snuff caught up there it’s never been this late.
I’d just contact them. They were very responsive when I had a small problem with my order. Every helpful. And everything turned out fine.
Mark
I’ve had some snuff orders take more than a month, though it is rare. Customs is to blame. Not sure how it is handled in Canada, but although I live in the eastern US, closer to UK, some shipments got re-routed to San Francisco and sat there a good while (sometimes opened and searched) before being forwarded along. The only pattern I’ve seen is, the bigger the order, the more likely to get intercepted.
I am also experiencing a delayed delivery - first time I’ve found myself waiting over a week. I think this was also my first order that went over $100.
I make small orders these days so if I have to pay duty it doesn’t break the bank. This order was just 2 25 gr tins. I’ve contatced Mr Snuff…we’ll see how it goes. Thanks all for your suggestions and support.