What a nice guy. I had a small problem with my order and he answered my email within an hour and has solved the problem he is even sending me some complimentary snuff. Top marks on excellent customer service and making some of the best English snuffs on the market.

Ian is a top bloke. I’ve had a few dealings with him and he has been great in every respect. I’m glad people like him and Roderick are in this business. It’s not very often you get the head honcho of a company caring, let alone providing excellent customer service. Stefan

Yes it is nice to know in this day and age of giant corporations that there are still some company’s out there that are producing quality products for the customers they care about.

I like him a bunch. The cool thing about snuff is these smaller companies actually go the extra mile. My dealings with Ian, McChrystal, Roderick from Toque, and Mr. Snuff have all been very pleasant.

It makes a big difference when a vendor is as enthusiastic about his/her product as the customers, if not more so. I think all the fine snuff vendors represented here, and perhaps a few others, fit that description well.