Darn it. I placed an order on the @MrSnuff website onJanuary 12th, and then when I checked the order status on the website today, I saw that the order was “cancelled” as of 1/14/13, however I don’t ever recall cancelling the order. Is there a button on the order history page that I might have accidentally pressed that cancels orders? I was hoping that my order would show up in the next week or so, but since the order is listed as cancelled, would I need to re-order my stuff again? If there isn’t a “cancel” button, would could I have done to inadvertently cancel the order? Any advice, anyone? I don’t think I’d cancel a snuff order on purpose. LOL! I sent an email through the “Contact Us” webform on the website…hopefully I can find out what weird button I might have pressed on the order history pages and what I can do to get my order re-instated.
Contact them here: https://mistersnuff.com/catalog/contact\_form.php you might not hear from them 'til Monday though.
If did accidentally click some “cancel” button or someting like that, I’m sure going to feel stupid. I’m sort of bummed out I didn’t catch this earlier.
That sucks, I am sorry to hear that
The payment cleared my bank account, so i’m hoping its just a glitch in the system.
Contact them for the peace of mind. If it got canceled they will fix it quick!
Ya, emailing them is the best thing to do.
Yep, i emailed them already.
This is some kind of sick twisted nightmare! I hope you wake up soon and find it in your mailbox. The week or so of waiting for an order after I get the email saying it has been shipped is bad enough. Wish you the best
I know, weird, huh?? I was in a coffee shop on my laptop putting new snuffs my ongoing cart, and happened to see that my previous order was “cancelled”. I almost stood up in the coffee shop to let out a pitiful wail. I was so looking forward to getting some Spanish Gem. But I’m curious though…Is there a “cancel order” button on the Order History page on our accounts? Could I have accidentally clicked it??
I’ve never seen a cancel button. And like you stated if it cleared your bank account something else must’ve happened. Like a few others here suggested just send an email. Andrea will help you out.