I ordered some Samuel Gawith from Mr. Snuff. Originally I had planned to buy from snuffstore.co.uk after my first order was handled so well but I couldn’t get a response to my emails after that so I went looking to see who had SG at a good price.
I bought 6 vacuum tins. The order process kept me informed that my payment was received and from the emails it appears they packed the order immediately. One of the things I look for in a shop aside from the obvious good service is when the package was shipped. This package arrived with absolutely no dates so I can’t tell when it was shipped, and the mail here is terribly behind and it took almost exactly a month like all my other orders from various vendors. But, the order was packed correctly and arrived in good shape so I’m giving Mr. Snuff the benefit of the doubt that they indeed sent it immediately. I haven’t opened up the rest of the tins but the one I did open was moist and fresh.
Before the order I had emailed some questions about the items I wanted and Mark at Mr. Snuff was very helpful and responsive. Would certainly do business with them again.