Hi @Ladysnuffer,
Welcome to Snuffhouse! Thanks for bringing this to our attention. Itâs turned out to be more concerning than we initially expected. This might be a bit long, but I want to explain everything.
I saw your post elsewhere and weâve been investigating. We now have a clearer picture of the situation. Feel free to share this information if youâd like.
The supplier is Henry Impex, based in Luxembourg. They source the product from Sifaco in Belgium, the same company that makes Silverback Makla. We suspect they might be linked, possibly even owned by the same entity, but havenât looked into it deeply.
We buy from Henry Impex regularly, every couple of months or so. Weâve always considered them reliable, a typical middle European company â a bit formal, but generally trustworthy.
After seeing your posts, we checked our own stock. We were surprised to find:
- No Track & Trace QR code
Since May 2024, EU law requires a QR code on all snuff products to track them from source to consumer. This is crucial for safety and compliance. The Isle of Man has a later deadline to implement, but Henry Impex shouldnât be selling this product elsewhere in the EU without the code.
- An Expiry Date of 2022
All of our stock had this same outdated expiry date
We contacted Henry Impex. Initially, they claimed the code wasnât an expiry date, which was concerning since it clearly was. We reminded them about the missing QR codes, indicating the stock was likely much older than allowed.
They eventually admitted the code was indeed an expiry date and that theyâd stopped manufacturing the product some time ago, likely in 2021 or earlier since snuff typically has a shelf life of a year.
What this means is important - all existing retail stock is out of date and so, based on this, weâve taken the following steps:
- We have removed the product from our websites.
- We will be destroying all remaining stock.
- We will refund any customers who purchased the product since January 1st, 2023.
This situation has made us reassess our relationship with Henry Impex. Weâll be more cautious in the future. And, of course, Neffa Ifrikia is no longer an option for us.
Thanks again for being vigilant.