I placed an order with Mr. Snuff near to a month ago and still hoping for the best. What kinds of shipping and customs times have American snuffers seen with Mr. Snuff lately, and has anybody had anything bounce back from customs? While I’m sure this comes up pretty regularly, its something that I’m sure changes with the seasons (and laws) over here. I’d really like a little insight from other users.
listen Asherael… you have to be patient. Customs is the biggest cause of long waits. Stay calm man. I’ve told many people on this forum it can take 7 days to get to you or it can take 30 but it’s generally not mrsnuffs fault. It has taken 45 days for snuff orders to get to me in the past. If you haven’t received it past that time shoot the folks over at mrsnuff an email. Also if you take a look at their shipping policy on the website that will help you as well.
The thing that has always interested me is I can order snus from Sweden and have it here in Georgia in 3 days, but any order for snuff I have made from UK has taken at least a week and a half or more. Last 3 orders I placed with buysnus on mondays got here by wednesday or thursday of the same week. What is the reason for this because I would gladly pay more for less hassle and less waiting. Is it because these Swedish places fill out customs forms before they ship it or because they use UPS. If it is as easy as using UPS then why not make that readily available?
Trust me. I’m not blaming Mr. Snuff. I was just hoping for some comparable shipping times that others have experienced, dealing with customs.
I wasnt saying it was Mr Snuffs fault or Toques for that matter either. I just get irritated that it takes so long to get it. But I have always received my orders regardless and the customer support has been top notch.
@Grim - I think the time difference is UPS versus the postal services. Customs can still wreck havoc to snus orders but it is rare.
You should always order more snuff then you can consume in two months. And place orders monthly. This way you never run out. When you worry it take longer.
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I agree which is what I just did with my last order. My first order was small because I wanted to make sure this was something I would continue to enjoy and it has turned into a passion of mine. I want to make sure everyone knows I was not bashing any company. My experiences with all these companies have been great. Heck, MrSnuff even emailed me today to let me know they were out of something I ordered and gave me some great alternatives I could choose, other companies I have dealt with in the states would just send the order, and then you wouldnt find out until you got it and have to email them back. When a company goes that extra mile it means a lot to me. I will say with only down size I had when using UPS when ordering snus was the minimum shipping from Sweden was always around $30. Thats a lot to pay if you are only ordering say $30 or so in snus.
I think part of it is I haven’t bought snuff since Nicotine Rush was up stateside and could get it to my door in what felt like hours.
@Asherael: drop a line to Andrea or Lara via the contact us form. They’ll check into things for you. I understand the frustration completely. With the holidays just around the corner it will get worse. Which brings me to a different point: would UPS be of interest to anyone here? If so we can certainly start using their services. Maybe I’ll start a thread with that question.
UPS would be awesome for me!! That said MrSnuff I really do enjoy the low price of your shipping right now. So I’m not gonna complain. Snuff lasts awhile so once you get your first order you should never be without. UPS would be a nice alternative though in case I wanted something really bad and really fast. Sometimes a man wants a faster horse…most of the time I’m too thrifty to pay for them but Commerce has it lusts for speed now and again…
@MrSnuff Yeah, I get regular shipments through UPS and am very happy with their service. Also, I got messages indicating that my orders had been shipped. They aren’t being held up on your end as far as I can tell. I was just wondering if people had noticed that customs or shipping in general was particularly slow at present.
UPS as an option would be nice. At some point the shipping cost of the two would probably be the same, or close to it, on a larger order. At that point I would choose UPS every time. But for smaller orders using the postal service would probably be cheaper.
Yeah, i usually only do two-three snuff orders a year(ok 4-5), so they are generally big. The shipping is astronomical. Luckly my guy cut me a deal on my last package.
11 days not bad
@MrSnuff I think it would be nice to have the option to do so because for folks state side, it would cut down on delivery times. People need to know too that it would require a signature at delivery though unlike delivery through regular mail. If you do decide to go this route, please also leave the other shipping methods too because it could be a cost saver for those not making huge orders. It sucked when I would only want to buy a few cans of snus but the minimum shipping price $30.
My latest order got here in nine days. I can’t complain about shipping because it’s pretty awesome.
I just received the order I placed 28 September. The order I placed 17 September is still hung up in customs. Looks like if I order enough that I lose track of what I’m waiting for I’ll always be pleasantly surprised.
I received the first package a few hours later on the same day. I wonder if ordering a small second order is a good way to bump an order dragging its feet at the border through customs.
Delivered yesterday. It took eight days.