To give you some background: I was forced by circumstances to order snuff on the snuff.me.uk website. I got my order and most of the snuffs were fine, but there was someting wrong with the two 20g fribourg & treyers tins. They had little to no scent. I took a look at the dates on their back - they were 4 and 5 years old.
If there is a chance for me to get a return, how should I contact them? I remember trying to contact them using the "email@example.com" mail, because I was getting worried about the unusually long delivery time. I didn't get a reply. When looking at their website, it's impossible to find a single working link / proper email adress which I could use to contact them (apart from the email adress that I mentioned earlier).