I just won a free tin of snuff from Mr Snuff on Instagram. You guys and gals need to get on Instagram for the fairly large snuff community there. Make sure to follow @official_mrsnuff when you do. Mr Snuff is the best!
Well done!
When we realised our mistake we had a good laugh it has to be said.
MS is the best for customer service and fast shipping. I order from other vendors occasionally but mainly I’m loyal to MS. They always respond quickly to my inquiries and they usually have best selection.
I’ll pass your comments along.
We are constantly trying to improve our customer service, so any suggestions gratefully received - be gentle though, Nikki is a softy.
You guys are great about getting stuff packed and shipped out quickly. I placed an order on the 25th or the 26th and it arrived this morning.
@Mr_O thank you
Sometimes it does come back to bite us though, like when people wait a day to try to change their order. Can’t win them all.
For sure! I can imagine!
When did the American Snuff section disappear from Mr Snuff. Its still on snuffstore.co
I check them both hoping the temporarily out of stock items will be back
@Kengivens we are hopefully getting some more US snuffs in shortly with the help of a fellow snuffhouse member Hotak21.
Unfortunately they are outrageously expensive (some nearly $14 a tin before I have them shipped to me, taxed by govt, booked into the warehouse management system etc) so they will not be well priced I am afraid. But at least we’ll have them.
If anybody else from a lower tax state feels like sending a box or two at a more reasonable price so we can offer them to fellow snuffers with no access I would much appreciate it.
Dave
New record with this shipment. It shipped 2/17 (which was a postal holiday here in the US), arrived 2/24. Thats 7 days INCLUDING A HOLIDAY TO TEXAS USA!
Ordered on 2/19; arrived at my home in Atlanta (USA) 2/26. Unbelievably fast.
My cart is now sufficiently full that I really need free shipping to come back around
i never start building a cart unless i plan on checking out immediately. The constant e-mails trying to bribe me to check out get very annoying. Shame because i would love to build one up on my own time.
Oh, i’m dumb…all i had to do was unsubscribe from the newsletter.
I don’t mind the reminders. I like the 10% bribe
I’d like to give a shoutout to Nikki. There was a slight mixup on my most recent order, understandable in these crazy times. I notified Mr. Snuff through the online contact form and her response was very fast and the matter was resolved with no problems at all. Thank you Nikki!
When I have had a problem with an order MrSnuff has been able to rectifier it in someway. Issures will always happen sometimes out of anyone’s control
I have enjoyed the site much and few tins that I want to try are for the most part always there. Thanks! Is there a way to stock accessories more? Rococo snuff boxes per se?
A shout out to Snuffstore UK there are some very good prices on certain snuffs there and the postage works out a better than most of its competitors. Like Mr Snuff it could do with the accessories being restocked.